Delivery & Returns
For orders of less than 10 items: -
Items are dispatched within 5 working days from placement of your order.
UK - delivered by tracked courier within 2 working days after dispatch
Europe - delivered by tracked courier within 3-4 working days after dispatch
International - delivered by tracked courier within 7-10 working days after dispatch
Express courier services can be arranged. Delivery costs vary depending on the weight of your items but are calculated automatically on the website.
For projects / bulk orders over 10 items please get in touch for a delivery quote.
RETURNSIn the unlikely event that you need to return your items, please let us know within 14 days from receipt of your order. Items to be returned to:-
Loomlight Design Ltd
Unit 3E Duns Lane
If possible please use the same packaging to return your goods. We strongly advise that you use a professional tracked and insured courier service to return your goods, because we cannot accept responsibility for any loss or damage of your items on their return to us.