Delivery & Returns

DELIVERY

For orders of less than 10 items: -​
Items are dispatched within 5 working days from placement of your order.   ​

UK - delivered by tracked courier within 2 working days after dispatch
Europe - delivered by tracked courier within 3-4 working days after dispatch
International - delivered by tracked courier within 7-10 working days after dispatch​​
Express courier services can be arranged.  Delivery costs vary depending on the weight of your items but are calculated automatically on the website.
  
For projects / bulk orders over 10 items please get in touch for a delivery quote.

 

RETURNS

In the unlikely event that you need to return your items, please let us know within 14 days from receipt of your order.  Items to be returned to:-

Loomlight Design Ltd
Unit 3E Duns Lane
Leicester
LE3 5LX
 
If possible please use the same packaging to return your goods.  We strongly advise that you use a professional tracked and insured courier service to return your goods, because we cannot accept responsibility for any loss or damage of your items on their return to us.